All Systems Operational
Agent Desktop Operational
Case Filters Operational
Case Search Operational
Classic Agent Operational
Next Generation Agent Operational
Support Centers Operational
Search Operational
Private Portal Operational
Contact Forms Operational
Admin Panel Operational
API Operational
Case Channels Operational
Email Operational
Q&A Operational
Chat Operational
Phone Operational
Twitter Operational
Facebook Operational
Business Insights Operational
Dashboard Operational
Overview Report Operational
Groups Report Operational
Agents Report Operational
Labels Report Operational
Custom Fields Report Operational
Macros Report Operational
Segmentation Report Operational
Companies Report Operational
Content Report Operational
Desk Connect Operational
Background Services Operational
Bulk Updates Operational
Case Exports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 26, 2016

No incidents reported today.

May 25, 2016

No incidents reported.

May 24, 2016

No incidents reported.

May 23, 2016

No incidents reported.

May 22, 2016

No incidents reported.

May 21, 2016

No incidents reported.

May 20, 2016

No incidents reported.

May 19, 2016

No incidents reported.

May 18, 2016

No incidents reported.

May 17, 2016

No incidents reported.

May 16, 2016

No incidents reported.

May 15, 2016

No incidents reported.

May 14, 2016

No incidents reported.

May 13, 2016

No incidents reported.

May 12, 2016
Between 2:10pm and 2:51pm PT a small number of sites may have experienced an issue with their Support Centers. The symptom for those affected sites was that they could be pointing to the wrong page. Our Engineering team was able to correct the issue as soon as they were alerted. We are confident the issue is resolved and we have been monitoring since 2:51pm PT with no additional reports.
May 12, 16:47 PDT