The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be conducting necessary database maintenance this Saturday November 10, 2018. The maintenance will start at 11.00 PM US PT and is expected to be complete by 12.30 AM US PT.. Access to services will be interrupted during this time. Thank you for your patience
This scheduled maintenance affected: Support Centers (Search, Private Portal, Contact Forms, Article Images), Business Insights (Dashboard, Overview Report, Groups Report, Agents Report, Labels Report, Custom Fields Report, Macros Report, Segmentation Report, Companies Report, Content Report), Case Channels (Email, Q&A, Chat, Phone, Twitter, Facebook), Agent Desktop (Case Filters, Case Search, Classic Agent, Next Generation Agent, Agent SSO), Background Services (Bulk Updates, Case Exports), and Admin Panel, API, Desk Connect, App Integrations, Webhooks.