Database Maintenance
Scheduled Maintenance Report for Desk
Completed
The scheduled maintenance has been completed.
Posted 11 months ago. Nov 11, 2018 - 00:30 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 11 months ago. Nov 10, 2018 - 23:00 PST
Scheduled
We will be conducting necessary database maintenance this Saturday November 10, 2018. The maintenance will start at 11.00 PM US PT and is expected to be complete by 12.30 AM US PT.. Access to services will be interrupted during this time. Thank you for your patience
Posted 11 months ago. Nov 06, 2018 - 10:37 PST
This scheduled maintenance affected: Business Insights (Dashboard, Overview Report, Groups Report, Agents Report, Labels Report, Custom Fields Report, Macros Report, Segmentation Report, Companies Report, Content Report), Support Centers (Search, Private Portal, Contact Forms, Article Images), Background Services (Bulk Updates, Case Exports), Case Channels (Email, Q&A, Chat, Phone, Twitter, Facebook), Agent Desktop (Case Filters, Case Search, Classic Agent, Next Generation Agent, Agent SSO), and Admin Panel, API, Desk Connect, App Integrations, Webhooks.