Next Gen Agent inaccessible
Incident Report for Desk
Resolved
The issue has been fixed, the agent should be working normally again. Thank you for your patience!
Posted 20 days ago. Jun 05, 2019 - 12:06 PDT
Investigating
We are currently investigating reports of the Next Gen Agent being inaccessible for some customers. Our developers are working on the issue.
Posted 20 days ago. Jun 05, 2019 - 11:33 PDT
This incident affected: Agent Desktop (Next Generation Agent).